Cities@Work – Success Stories

Gilbert’s New Deputy Town Manager Leads Innovation Initiative

From smart intersections to fail-proof infrastructure, Gilbert is preparing for the technology of the future and new deputy town manager, Laurie Buzcek, is leading the way. Laurie joined the Town of Gilbert as the new Deputy Town Manager over innovation in early January 2018. She is providing leadership to the Innovation Hub which comprises of the Office of Digital Government, Information Technology, Human Resources and the Office of Management and Budget.

Prior to coming to Gilbert, Laurie spent 17 years at Intel where she was most recently the Global Director of Customer Experience, focusing on delivering a differentiated experience for Intel’s customers and partners.

“We are a forward-thinking community,” said Gilbert Mayor Jenn Daniels. “We are intent on making sure that Gilbert is ready for the future and just like years ago people prepared for streets and sidewalks and streetlights, we now have to prepare for the technology innovations that are coming forward. And we need an expert in the field to guide us.”

Four months into the job, Laurie is already looking at ways to enhance innovation within the organization and community.

“For us, innovation is talking about how we continue to deliver the best life possible for our citizens, and thinking about things in new ways, new processes, new methods, new services and new technologies in order to be able to do that,” said Buzcek.

Gilbert’s open data portal launched in December 2017 and is a project that will continue to develop in the innovation hub. The open data portal and its avatar, Alex, is the first step in making the Town’s data more accessible. Town data is being added on a monthly basis allowing for staff, businesses and the community to collaborate and innovate to find ways to improve citizens’ lives.

Buzcek is currently developing an Innovation Roadmap.

To learn more about Gilbert’s Open Data Portal, visit https://alex.gilbertaz.gov.