Cities@Work – Success Stories

Surprise Receives National Parks and Recreation Accreditation

The City of Surprise Community & Recreation Services Department has received accreditation by the National Recreation and Parks Association. The Association recognized Surprise’s efforts to provide high quality parks and recreation services and experience to its residents and visitors.

The Commission for Accreditation of Park and Recreation Agencies (CAPRA) has issued a five year accreditation to the city’s Community & Recreation Services Department after meeting more than 140 standards ranging from hiring practices to marketing techniques, from park planning to program implementation.

Community and Recreation Services Director, Donna Miller said the department is “excited for the accreditation”, which came after a preliminary application, self-assessment study and an onsite visit by peer review performed by a CAPRA visitation team. The three-member visitation team spent several days evaluating the departments administrative and operation practices.

“The accreditation stamp reaffirms that we are among premier agencies in the country,” said Miller. We have proven that our department follows proper practices and procedures in the administration of our parks, facilities and programs.”

The application and accreditation process was intensive, lasting more than 14 months. The final step was a hearing through the commission in September. Immediately following the hearing city staff received the good news and are thrilled to be recognized for following these important standards.

The public will benefit from the accreditation by knowing that the city is adhering to best practices in the field of parks, facilities and programs. It also shows partners, potential funders and the public that Surprise operates under such standards.

“The best part of this process is that all of the staff was involved, which provides ownership and pride in the programs and services in which they offer to the residents,” said Miller.